Privacy Policy

This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on The Americas RE’s website (“Website”), THE AMERICAS RE – MOBILE APP mobile application (“Mobile Application”), and any of their related products and services (collectively, “Services”) is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (“User”, “you” or “your”) and The Americas RE (“The Americas RE”, “THE AMERICAS RE – MOBILE APP”, “we”, “us” or “our”). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

We take the privacy and security of your Personal Information seriously. This Policy explains the measures we have implemented to protect your information and how we handle it in accordance with legal requirements. When you use our Services, you place your trust in us, and we are committed to safeguarding your privacy.

We encourage you to carefully read this Policy to familiarize yourself with our practices regarding your Personal Information. If you have any questions or concerns about our practices or the handling of your Personal Information, please feel free to contact us. We are here to assist you.

Automatic Collection of Information

Ensuring the security of customer data is our utmost priority, which is why we strictly adhere to a no-logs policy. We only process essential user data that is necessary for maintaining our Services. Any information collected automatically is solely used to identify and address potential instances of abuse, as well as to generate statistical insights on the usage and traffic of our Services. These statistical insights are aggregated in a manner that does not disclose the identity of any individual user within the system.

Collection of Personal Information

We understand the importance of protecting your privacy, and we provide you with the option to access and use our Services without disclosing any personally identifiable information that could be used to identify you as an individual. However, if you wish to utilize certain features of our Services, we may require you to provide specific Personal Information, such as your name and email address. We securely receive and store any information you willingly provide to us when you create an account, publish content, make a purchase, or complete any online forms within our Services. This may include the following types of information:

Personal details: Name, country of residence, etc.
Contact information: Email address, physical address, etc.
Account details: Username, unique user ID, password, etc.
Proof of identity: Photocopy of a government-issued ID.
Payment information: Credit card details, bank account information, etc.
Geolocation data: Latitude and longitude information.
Any additional materials you choose to submit voluntarily, such as articles, images, feedback, etc.

While some information is directly collected from you through our Services, we may also gather Personal Information from other sources, such as public databases, social media platforms, third-party data providers, and joint marketing partners. Information obtained from these sources may include demographic data (e.g., age and gender), device information (e.g., IP addresses), location details (e.g., city and state), and online behavioral data (e.g., social media usage, page views, search results, and links). Please note that providing Personal Information is optional; however, choosing not to do so may limit your access to certain features within our Services. If you have any concerns about which information is mandatory, please feel free to contact us for further clarification.

Collection and Use of Personal Information: Safeguarding Your Privacy

To provide you with our Services or fulfill legal obligations, we may need to collect and utilize certain Personal Information. Please note that if you choose not to provide the requested information, it may prevent us from delivering the requested products or services to you. We may collect and use the information you provide for the following purposes:

Creation and management of user accounts.
Fulfillment and management of orders.
Delivery of products or services.
Improvement of our products and services.
Sending administrative information.
Sending marketing and promotional communications.
Responding to inquiries and providing support.
Requesting user feedback.
Enhancing the user experience.
Publishing customer testimonials.
Delivering targeted advertising.
Enforcing terms, conditions, and policies.
Protecting against abuse and malicious users.
Responding to legal requests and preventing harm.
Running and operating the Services.

The processing of your Personal Information depends on factors such as your interaction with the Services and your location in the world. Additionally, it is influenced by the following conditions:

Consent: If you have given your consent for one or more specific purposes, we will process your Personal Information accordingly. However, please note that this does not apply when the processing of Personal Information is subject to the California Consumer Privacy Act or European data protection law.
Performance of an Agreement: When the provision of information is necessary for the performance of an agreement with you or for any pre-contractual obligations, we will process the information accordingly.
Legal Obligations: Processing may be necessary to comply with a legal obligation to which you are subject.
Public Interest or Official Authority: Processing may be related to a task carried out in the public interest or in the exercise of official authority vested in us.
Legitimate Interests: Processing may be necessary for the legitimate interests pursued by us or by a third party.

It is important to note that under certain legislations, we may be permitted to process information until you object to such processing (by opting out) without relying on consent or any other legal bases mentioned above. We are available to provide clarification on the specific legal basis that applies to the processing of your Personal Information. Additionally, we can inform you whether the provision of Personal Information is a statutory or contractual requirement or a requirement necessary to enter a contract. Your privacy is of utmost importance to us, and we are here to address any questions or concerns you may have.

Utilization of Third-Party Payment Processors: Protecting Your Payment Information

To ensure the secure processing of your payment information, we enlist the services of trusted third-party payment processors. Please note that these third-party processors handle your Personal Information according to their own privacy policies, which may differ from the level of privacy protection provided by our Policy. We recommend reviewing the privacy policies of these third-party processors for a comprehensive understanding of their privacy practices.

Managing Your Personal Information: Your Control and Our Obligations

You have the option to delete specific Personal Information that we have collected about you. It’s important to note that the type of Personal Information you can delete may vary over time as our Services evolve. While we respect your choice to delete Personal Information, please be aware that we may retain a copy of the original unrevised information in our records for a duration necessary to fulfill our obligations to our affiliates and partners, as well as for the purposes described below.

Sharing and Disclosure of Personal Information: Protecting Your Privacy

To provide you with the requested Services and ensure a seamless experience, we may engage and collaborate with other companies. With your consent, we may share your information with trusted third parties, including our affiliates, subsidiaries, and service providers who assist us in operating the Services. We do not share Personal Information with unaffiliated third parties. These service providers are contractually bound to only use or disclose your information as necessary to perform services on our behalf or comply with legal obligations.

When sharing your Personal Information, we carefully select third parties whose privacy policies align with ours or who agree to adhere to our policies regarding Personal Information. These third parties are only provided with the specific Personal Information required to fulfill their designated functions, and we explicitly prohibit them from using or disclosing Personal Information for their own marketing or other purposes.

We may disclose your Personal Information if required or permitted by law, such as in response to a subpoena or similar legal process. We may also disclose information in good faith to protect our rights, your safety, the safety of others, to investigate fraud, or to respond to a government request.

In the event of a business transition, such as a merger, acquisition, or sale of assets, it is possible that your user account and Personal Information may be among the assets transferred. In such cases, we will ensure that appropriate measures are taken to protect the confidentiality and security of your Personal Information.

We value your privacy and are committed to safeguarding your Personal Information in accordance with applicable laws and regulations.

Retention of Information: Safeguarding Your Data

We will retain and utilize your Personal Information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. If you update or delete your Personal Information, we may still use aggregated data that does not personally identify you.

Once the retention period expires, we will securely delete your Personal Information. As a result, the rights to access, erasure, rectification, and data portability cannot be enforced once the retention period has lapsed.

We prioritize the protection of your data and adhere to appropriate measures to ensure its confidentiality and integrity throughout its retention period.

Transfer of Information: Protecting Your Data Across Borders

Depending on your location, the transfer of your information may involve transferring and storing it in a country that differs from your own. We understand the importance of data protection, and you have the right to be informed about the legal basis for information transfers to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN. Additionally, we take appropriate security measures to safeguard your information during such transfers.

If any data transfer of this nature occurs, you can find more details by referring to the relevant sections of this Policy or by reaching out to us using the contact information provided in the contact section. We are committed to providing transparency and ensuring the security of your data, and we are here to address any inquiries or concerns you may have regarding international data transfers.

User Rights: Empowering Your Control Over Your Information

At The Americas RE, we respect your rights and provide you with the ability to exercise certain rights regarding the processing of your information. Specifically, you have the following rights:

Right to Withdraw Consent: You have the right to withdraw your consent if you have previously provided consent for the processing of your information.
Right to Object: You have the right to object to the processing of your information when it is carried out on a legal basis other than consent.
Right to Access: You have the right to learn whether we are processing your information, obtain disclosure regarding specific aspects of the processing, and request a copy of the information undergoing processing.
Right to Rectification: You have the right to verify the accuracy of your information and request its update or correction if necessary.
Right to Restriction of Processing: Under certain circumstances, you have the right to restrict the processing of your information. In such cases, we will solely store your information and refrain from processing it for any other purpose.
Right to Erasure: Under certain circumstances, you have the right to request the erasure of your Personal Information from our records.
Right to Data Portability: Under certain circumstances, and when your information is processed by automated means based on your consent, a contract you are part of, or pre-contractual obligations, you have the right to receive your information in a structured, commonly used, and machine-readable format. If technically feasible, you also have the right to have this information transmitted to another controller without hindrance.

These rights enable you to have more control over your information and its processing. If you wish to exercise any of these rights or require further clarification, please contact us using the information provided in the contact section. We are committed to honoring your rights and assisting you throughout the process.

Right to Object to Processing: Empowering Your Control

In cases where your Personal Information is processed for public interest, the exercise of official authority, or the pursuit of legitimate interests by us, you have the right to object to such processing. You may provide a valid reason related to your specific situation to justify your objection. It’s important to note that if your Personal Information is processed for direct marketing purposes, you have the right to object to such processing at any time, without the need for any justification.

To determine whether we are processing your Personal Information for direct marketing purposes, please refer to the relevant sections of this document. We are committed to providing transparency regarding our data processing practices and respecting your preferences. If you wish to exercise your right to object or require further information, please reach out to us using the contact details provided in the contact section.

Data Protection Rights Under GDPR: Empowering Your Control

As a resident of the European Economic Area (EEA), you are entitled to certain data protection rights, and at THE AMERICAS RE, we strive to facilitate your exercise of these rights. We take reasonable steps to enable you to correct, amend, delete, or restrict the use of your Personal Information. If you would like to know what Personal Information we hold about you or request its removal from our systems, please contact us. You have the following data protection rights under certain circumstances:

Right of Access: You have the right to request access to your stored Personal Information to review it.
Right to Rectification: If you believe that any of your Personal Information is inaccurate or incomplete, you have the right to request its correction. We will also gladly complete any incomplete information.
Right to Erasure: Under certain conditions specified in this Policy, you have the right to request the erasure of your Personal Information.
Right to Object: You have the right to object to the processing of your Personal Information by us.
Right to Restriction of Processing: You have the right to request restrictions on the processing of your Personal Information. When processing is restricted, we may store your information but will not proceed with any further processing.
Right to Data Portability: You have the right to receive a structured, machine-readable, and commonly used format copy of the information we hold about you.
Right to Withdraw Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time.

Furthermore, you have the right to lodge a complaint with a Data Protection Authority regarding our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

We are committed to upholding your data protection rights and ensuring your privacy. If you have any inquiries or wish to exercise your rights, please don’t hesitate to contact us using the provided contact details.

California Privacy Rights: Your Rights Regarding Personal Information in California

In addition to the rights outlined in this Policy, California residents who provide Personal Information (as defined by the statute) for personal, family, or household use to access products or services have the right to request and receive, once per calendar year, information from us about any Personal Information we have shared with other businesses for marketing purposes. If applicable, this information will include the categories of Personal Information and the names and addresses of the businesses with which we shared such information during the previous calendar year (e.g., requests made in the current year will receive information about the prior year). To request this information, please contact us.

How to Exercise Your Rights

To exercise your rights, please direct any requests to THE AMERICAS RE using the contact details provided in this document. Kindly note that we may need to verify your identity before addressing such requests. Your request must include enough information to allow us to verify your identity or confirm that you are the authorized representative of the individual concerned. Please provide sufficient details to ensure a clear understanding of your request and enable us to respond appropriately. Please be aware that we cannot fulfill your request or provide Personal Information unless we first verify your identity or your authority to make such a request and confirm that the Personal Information pertains to you.

Privacy of Minors

We are committed to protecting the privacy of children under the age of 18. We do not knowingly collect any Personal Information from individuals under this age. If you are under 18, please refrain from providing any Personal Information through our Services. We strongly encourage parents and legal guardians to supervise their children’s online activities and educate them about the importance of not disclosing Personal Information without proper permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through our Services, please contact us immediately. Additionally, in some countries, individuals must be at least 16 years old to provide consent for the processing of their Personal Information (unless authorized by a parent or guardian).

Use of Cookies

To enhance your online experience, the Services utilize “cookies.” A cookie is a small text file that is placed on your hard disk by a web page server. Cookies do not have the capability to run programs or transmit viruses to your computer. They are uniquely assigned to you and can only be read by a web server within the domain that issued the cookie.

We may employ cookies to collect, store, and track information for statistical purposes to operate the Services effectively. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies if you prefer. However, please note that choosing to decline cookies may limit your ability to fully experience all the features offered by the Services.

Do Not Track Signals

Certain web browsers incorporate a “Do Not Track” feature that allows you to indicate your preference to websites you visit, signaling that you do not wish to have your online activities tracked. It is important to note that tracking is distinct from the mere use or collection of information in connection with a website. In this context, tracking refers to the collection of personally identifiable information from individuals who use or visit a website or online service, as they navigate across different websites over time.

However, the way web browsers communicate the Do Not Track signal is not yet standardized. Consequently, the Services are currently not configured to interpret or respond to Do Not Track signals transmitted by your browser. Nevertheless, as outlined in greater detail throughout this Policy, we take measures to limit the use and collection of your personal information.

We may present online advertisements and share aggregated, non-identifying information, collected by either us or our advertisers through your use of the Services, about our customers. Please note that we do not disclose personally identifiable information about individual customers to advertisers. On certain occasions, we may utilize this aggregated and non-identifying information to deliver customized advertisements to specific target audiences.

Furthermore, we may authorize select third-party companies to assist us in tailoring advertising content that we believe may be of interest to users, as well as to gather and utilize additional data regarding user activities on the Services. These companies may deliver ads that could employ cookies and track user behavior in various ways.

Affiliates

We may participate in affiliate marketing programs and include affiliate links within the Services. When you click on an affiliate link, a cookie will be placed on your browser to track any subsequent sales generated for the purpose of determining commissions.

Email Marketing

We provide electronic newsletters that you can choose to subscribe to voluntarily at any time. Safeguarding the confidentiality of your email address is of utmost importance to us, and we will not disclose it to any third parties unless permitted under the information use and processing section or when utilizing a third-party provider to send such emails. The information transmitted via email will be handled in compliance with applicable laws and regulations.

In accordance with the CAN-SPAM Act, all emails sent by us will clearly indicate the sender’s identity and provide explicit instructions on how to contact the sender. If you no longer wish to receive our newsletter or marketing emails, you can opt out by following the unsubscribe instructions included in these emails or by contacting us directly. However, please note that you will still receive essential transactional emails.

Links to Other Resources

The Services may include links to external resources that are neither owned nor controlled by us. We want to emphasize that we do not have control over the privacy practices of these resources or third parties. It is important for you to exercise caution and review the privacy statements of each resource that may collect Personal Information when you leave the Services.

Information Security

We take the security of the information you provide seriously. We employ rigorous measures to safeguard your information on our computer servers, which are housed in a controlled and secure environment. These measures are in place to protect against unauthorized access, use, or disclosure of your Personal Information. We maintain reasonable administrative, technical, and physical safeguards to prevent unauthorized access, use, alteration, and disclosure of Personal Information under our control and custody.

However, it is important to note that no method of data transmission over the Internet or wireless network can be completely guaranteed to be secure. While we strive to protect your Personal Information, you acknowledge and accept that (i) there are inherent security and privacy limitations on the Internet beyond our control, (ii) the security, integrity, and privacy of any information and data exchanged between you and the Services cannot be guaranteed, and (iii) despite our best efforts, such information and data may be viewed or tampered with during transmission by a third party.

Please rest assured that we are committed to implementing industry-standard security practices and regularly reviewing and enhancing our security measures to minimize risks and maintain the confidentiality and integrity of your Personal Information.

Data Breach

If we become aware of a breach in the security of the Services, where users’ Personal Information has been disclosed to unrelated third parties due to external activities such as security attacks or fraud, we will take appropriate measures to address the situation. These measures may include investigating, reporting the incident, and cooperating with law enforcement authorities. If a data breach occurs and we believe there is a reasonable risk of harm to affected individuals or if required by law, we will make reasonable efforts to notify those individuals. Such notifications may be sent via email or phone communication.

Please note that our priority is to promptly address any security breaches and to minimize risks to our users. We are committed to taking necessary actions to investigate, rectify, and prevent future breaches, as well as to comply with applicable legal obligations regarding notification.

Changes and Amendments

We reserve the right to modify this Policy or its provisions relating to the Services at our discretion. In the event of any material changes to how we handle Personal Information, we will notify you. Such notification may include revising the updated date at the bottom of this page. We may also choose to inform you through other means, such as using the contact information you have provided. Any updated version of this Policy will take effect immediately upon posting, unless otherwise specified.

Your continued use of the Services after the effective date of the revised Policy (or any other specified action) will signify your consent to the updated terms. However, we will not use your Personal Information in a manner significantly different from what was disclosed at the time of collection without your consent.

Acceptance of this Policy

By accessing and using the Services, you acknowledge that you have read and understood this Policy and agree to comply with all its terms and conditions. Your continued use of the Services indicates your explicit acceptance and agreement with this Policy. If you do not agree to abide by the terms outlined in this Policy, you are not authorized to access or use the Services.

Contact Information

If you have any questions or would like to obtain further clarification regarding this Policy or any matter related to your individual rights and Personal Information, please feel free to reach out to us. You can contact us by filling out the contact form on our website or by sending an email to support@.

Last Updated: This document was last updated on February 20, 2024.